Terms of Service

These Terms of Service govern your access to and use of StudioOS — the website, application, and related services (together, the “Service”). By creating an account or using the Service, you agree to these terms. If you are agreeing on behalf of a business, you represent that you have authority to bind that business, and “you” means that business.

Our Privacy Policy is part of this agreement.

StudioOS is studio management software for professional photographers. It provides tools to publish a booking page, schedule sessions, manage clients, send contracts and questionnaires, issue invoices and collect payments through your own payment processor, deliver galleries, and automate studio workflows. We grant you a limited, non-exclusive, non-transferable right to use the Service for your photography business while this agreement is in effect.

You must be at least 18 years old and able to form a binding contract. You agree to provide accurate account information and to keep it current. You are responsible for everything that happens under your account and for the security of your credentials — use a strong password, and turn on two-factor authentication or a passkey. Tell us promptly at support@studioossuite.com if you suspect unauthorized access.

You may invite team members to your workspace. You remain responsible for their use of the Service and for the permissions you grant them.

• Paid plans are billed in advance on a recurring basis at the price and interval shown when you subscribe.
• Free trials, where offered, convert to a paid subscription at the end of the trial unless you cancel before it ends.
• You may cancel at any time. Cancellation takes effect at the end of the current billing period, and you keep access until then.
• Fees are non-refundable except where required by law or where we say otherwise in writing.
• You are responsible for applicable taxes. Prices may change with at least 30 days' notice before the change applies to your next renewal.
• If a payment fails, we may suspend access to paid features until the balance is settled.

Founder and early-access pricing, where offered, is described at the time of enrollment and honored on the terms stated then.

StudioOS is not a payment processor, a bank, or a party to the transactions between you and your clients. Payments are processed by Stripe or Square through the account you connect, subject to that processor's own agreement with you. You are solely responsible for the prices you set, the surcharges and taxes you apply, your refund and cancellation policies, the contracts you present, chargebacks and disputes, and compliance with the law where you do business. Where StudioOS calculates a figure — a processing surcharge, a balance, a tax line — you remain responsible for confirming it is correct before it reaches a client.

You keep all rights to everything you put into StudioOS: your photographs, your brand, your copy, your contracts, your business records, and your client information (“Your Content”). We claim no ownership of it.

You grant us a limited license to host, store, process, transmit, resize, and display Your Content solely to operate the Service for you and the people you share it with — for example, rendering your booking page, generating a gallery preview, or emailing a contract to a client. This license ends when you delete the content or close your account.

You are responsible for having the rights and permissions necessary for Your Content, including model and property releases and any consent required to store and use your clients' personal information. You will handle your clients' data in accordance with applicable law and your own privacy commitments to them.

You can export or request deletion of your data at any time; see the Privacy Policy for how.

You agree not to:

• Use the Service to violate any law, infringe anyone's rights, or send unlawful, deceptive, or unsolicited bulk messages.
• Upload malware, or content that is unlawful, harassing, or sexually exploitative of minors.
• Attempt to access another studio's workspace or data, probe or breach security or authentication measures, or interfere with the Service's operation.
• Reverse engineer, decompile, scrape, or copy the Service, or resell or white-label it without our written permission.
• Use the Service to build a competing product.

We may suspend or terminate accounts that violate this section, immediately where the violation risks harm to others.

StudioOS connects to services you choose — Google Calendar, Stripe, Square, gallery and storage providers, and others. Those services are operated by third parties under their own terms and privacy policies, and we are not responsible for them. Connecting them is optional; you can disconnect them at any time in Settings. If a third party changes or discontinues its service, the related StudioOS feature may change or stop working.

The Service, including its software, design, templates, and the StudioOS name and marks, belongs to StudioOS and its licensors. These terms grant you a right to use the Service, not to own it. Feedback you send us is appreciated and may be used freely without obligation, though it never gives us rights to Your Content.

We work to keep StudioOS available and dependable, but the Service may be interrupted for maintenance, updates, or reasons outside our control. We may add, change, or remove features. If we make a material change that meaningfully reduces functionality you rely on, we will give notice. Features labeled beta, preview, or early access are provided as-is and may change or be withdrawn.

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you materially breach these terms, if your payment fails and remains unresolved, or if we are required to by law. On termination your right to use the Service ends; you may request an export of your data before deletion, and we will delete or anonymize your data as described in the Privacy Policy. Sections that by their nature should survive — content ownership, disclaimers, liability limits, indemnification, and general terms — survive termination.

The Service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that it will meet every requirement of your business. StudioOS does not provide legal, tax, or accounting advice; contract templates and tax calculations are starting points, not professional advice, and you should have them reviewed for your jurisdiction.

To the fullest extent permitted by law, StudioOS will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost bookings, or lost data. Our total liability for any claim relating to the Service will not exceed the greater of the amounts you paid us for the Service in the twelve months before the claim, or one hundred U.S. dollars. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

You agree to defend, indemnify, and hold StudioOS harmless from claims, damages, and reasonable costs arising out of Your Content, your use of the Service, your relationships and agreements with your clients, or your violation of these terms or applicable law.

These Terms and any dispute arising from or relating to StudioOS will be governed by the laws of the Commonwealth of Kentucky, without regard to its conflict-of-law principles. If a provision is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it. You may not assign this agreement without our consent; we may assign it in connection with a merger, acquisition, or sale of assets. These terms, together with the Privacy Policy and any order or plan terms you accept, are the entire agreement between us.

We may update these terms. When we make a material change, we will update the effective date and notify account holders by email or in the product before it takes effect. Continuing to use StudioOS after a change means you accept the updated terms.

Questions about these terms go to support@studioossuite.com.